Shipping policy

All cards are handmade to order. Please allow 1-3 working days for your order to be created before dispatch.

UK Delivery

We currently ship within the United Kingdom (Mainland) only.

Estimated delivery times after dispatch:

Standard Delivery: 2-5 working days after dispatch

Delivery notes

Please note that delivery times are estimated and may vary slightly, especially during busy periods such as holidays.

Incorrect addresses

Please ensure your deliver address is correct at checkout. We cannot be responsible for orders sent to incorrect addresses.

 

Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected time frame, please contact us at:

contact.poeticcrafts@gmail.com

We'll be happy to help resolve the issue.